The first in Serbia and one of the most comprehensive Legal Operations programs in Europe
Top experts
Real executives from real companies who have implemented Legal Operations tools
40 hours of practice
Assignments, Tests, Business Cases
Online format
Study from anywhere and at any time
The following functions generally fall to the head of the legal department and the partners
Choosing the best Legal Tech solutions and putting them into practice
Managing the procurement of services of external legal consultants, combining a cost-saving approach and the acquisition of high-quality service
Maintaining effective legal teams, developing soft and expert skills, creating opportunities for career advancement, and boosting employee motivation and engagement
However, when a team of lawyers grows to more than 10 people, it becomes unmanageable for the head (s) of the legal department to cope with this job.
Optimizing the business process
A Legal Operations Manager can help a legal department head shoulder these responsibilities, allowing him to focus on strategic tasks and work with top managers within the company.
Legal Operations Management is a profession that is not taught in law school programs but has become necessary in modern legal departments and law firms
The program is suitable for you if
You are an economist, marketer, analyst, or developer,
and you want to unleash your potential in the legal business
and you want to expand your expert functionality, move to a new level of management, and find a new career in which you can work both in your home country and beyond
You are a deputy head of a legal department, a senior associate, or a head of a small legal team,
To become a Legal Operations Manager, you do not need to have a rich legal background
Training program
Part 1.
Legal operations as a profession
The role and functions of Legal Operations Managers.

Organizational models of Legal Operations, establishing a dedicated Legal Operations staff function.

Recruitment of Legal Operations Managers.
Upon completion of this session, you will have gained a deep understanding of the key functions of Legal Operations, uncovered the skillset necessary to thrive in this challenging position, and demystified the essence of Legal Operations in modern legal teams.
Part 2.
Organizational design of legal teams
Centralized and flat structures in legal departments.

Legal department team building.
Upon completion of this session, you will have acquired all the tools necessary to choose the most optimal form of organization and learned how to align the legal department’s organizational structure with its strategy.
Part 3.
Business processes
Business processes in legal departments.

The fundamentals of business process optimization in Legal Operations.
Upon completion of this session, you will have learned how to bridge the divide between standards and actual practice and uncovered the methodologies and best practices that industry leaders employ to create a truly operational set of business processes.
Part 4.
Employee journey map
The recruitment and onboarding of a legal department staff.

The learning and development process in legal departments.

Professional communities as an instrument of development and motivation.

The career ladder in legal teams (expert, management, and project tracks).
Upon completion of this session, you will have learn how experienced legal professionals equip their departments and firms with new talents and unleash the potential of their teams, enhancing the value they bring to their clients.
Part 5.
Legal Tech
A Legal Tech market overview.

How to choose an optimal Legal Tech solution.

How to implement technology in routine legal practice.
Legal Operations teams are at the forefront of adopting new tools and technologies. Upon completion of this session, you will unraveled the complexities of software integration and observed real-world examples to learn how generative AI and other modern technologies can be leveraged to complete legal work.
Part 6.
Knowledge management
Knowledge management IT solutions overview.

Setting up the knowledge management process in legal departments and law firms.
Upon completion of this session, you will have learned how to unlock the power of knowledge disseminated within legal teams.

You will be equipped with a comprehensive guide of how to transform this usually unwieldy burden into a streamlined process of modern legal knowledge management.
Part 7.
Quality management and client centricity
A legal product as a concept with practical implications.

Client centricity as both a state of mind and set of tools.
Upon completion of this session, you will have discovered what business leaders truly desire from their legal teams, gained insights into how to effectively communicate with customers, and learned what steps should be taken to make your legal product and service truly client centric.
Part 8.
Change management and project management
The use of Agile, Scrum, Kanban as well as traditional project management tools in legal departments.

Change management in legal teams, from initiation to anchoring the changes into corporate culture.
Upon completion of session, you will have knowledge of the best instruments available for driving strategic transformation within your legal department, ensuring that your legal operations are optimized to meet the evolving needs of business.
Part 9.
Management of outside counsels
The current state of the law firm market.

“Make or buy” decision making related to outside counsels.

Traditional hiring models vs. new formats for attracting legal resources.
During this session, you will delve into the real law firm market.

Upon completion, you will walk away armed with a comprehensive set of tools for the procurement process that can help you form an effective panel of outside counsels and guide you in how to manage and control them after they are hired.
Part 10.
Strategic planning
What is the strategy of the legal department?

What elements does it include?

How can you develop a sound strategy for the legal department?

How can you create a legal operations roadmap that aligns with that strategy?
Upon completion, you will have learned how to align the goals and objectives of the legal department with its strategy, identify key performance indicators, and create actionable plans that propel your legal department forward.
When you know where you're going, any wind will be fair. Strategic planning is not only the final section of our program, but the pinnacle of a legal team's managerial maturity. This session will provide answers to the following questions:
70%
of CLOs
68%
When asked to identify their department’s top three strategic initiatives, 70% of CLOs listed Legal Operations as their top initiative.
of companies
with over $1B in revenue in the US employ at least one Legal Operations professional.
2023
Our opinion poll conducted during the last legal conference in Serbia in 2023 shows that Legal Operations is the most important strategic initiative for Serbian legal teams.
in Serbia in
You definitely benefit from this course if:
You are dissatisfied with the way your HR department recruits candidates,
the onboarding process in the company is not set up, and there is no transparent motivation and career tracks for your talents
You do not have a staff training process,
and you do not see the effect of the professional development programs you are sending employees to
You don't know what language to speak with IT experts
and how to choose the most appropriate Legal Tech solution without overpaying or buying a "spherical cow,"
Or you see a lot of inefficiencies in your team's business processes,
but you don't know how to address them
You do not know how much money your legal department spends on outside counsels,
and are not sure that you chose the best ones
The program will begin on
and will include
Access to case studies and video tutorials
on the learning platform
The exchange of ideas
with other students in a moderated WhatsApp group chat
The option to have one-on-one Zoom meetings with course teachers
who will be available to provide comments and advice in response to your questions related to the program
Modules on Zoom
with online practice and interactive work
The author of the program Alexey Nikiforov
Founder of Legal Management, the first Legal operations consultancy firm in Russia
Deputy Head of Legal management institute. Higher School of Economics (1st ranked among Russian law schools)
PhD (Tomsk State University, Russia), МВА (Warwick Business School, England)
Co-creator of Legal operations training program in Higher School of Economics
Served as Head of Legal, IP and Procurement and CEO of subsidiary in SIBUR, the largest petrochemical company in Eastern Europe (more than USD 1 billion annual revenue, 700+ reports)
Price
Leadership level
✓ Access to online classes

✓ You can ask questions to speakers during classes in Zoom

✓ Access to video of the classes for a month after the last class of the course

✓ Access to download materials, including forms and checklists for online classes
buy